<p>{"id":316,"date":"2023-06-16T16:06:20","date_gmt":"2023-06-16T16:06:20","guid":{"rendered":"https:\/\/siteskyline.com\/?page_id=316"},"modified":"2026-05-09T06:33:47","modified_gmt":"2026-05-09T06:33:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/siteskyline.com\/it\/refund-policy\/","title":{"rendered":"</p><p>Politica di rimborso<\/p>"},"content":{"rendered":"\n<!-- ==========================================\n         1. REFUND POLICY HERO\n    =========================================== -->\n<section class='\"relative' pt-16 pb-12 lg:pt-24 lg:pb-16 overflow-hidden border-b border-scandi-border bg-scandi-surface>\n    <div class='\"max-w-[800px]' mx-auto w-full px-4 sm:px-6 lg:px-8 text-center>\n        <!-- Badge -->\n        <div class='\"inline-flex' items-center justify-center mb-4>\n            <span class='\"bg-brand-light' text-brand text-sm font-semibold px-4 py-1.5 rounded-full tracking-wide>\n                Updated: 02\/05\/2024\n            <\/span>\n        <\/div>\n        \n        <h1 class='\"text-4xl' sm:text-5xl font-bold tracking-tight text-gray-900 mb-4>\n            Refund Policy\n        <\/h1>\n        </h1><p class='\"text-lg' text-scandi-muted>\n            Our commitment to your satisfaction and service quality.\n        <\/p>\n    <\/div>\n<\/section>\n\n<!-- ==========================================\n         2. REFUND POLICY CONTENT\n    =========================================== -->\n<section class='\"py-16' bg-white>\n    <div class='\"max-w-[800px]' mx-auto w-full px-4 sm:px-6 lg:px-8>\n        \n        <!-- Intro -->\n        <div class='\"mb-12\"'>\n            <p class='\"text-lg' text-gray-700 leading-relaxed>\n                At Siteskyline, we stand behind our hosting services and want to ensure that our customers are satisfied with their purchases. This policy outlines the procedures for processing refunds for hosting services that are eligible.\n            <\/p>\n        <\/div>\n\n        <!-- Section: Eligibility -->\n        </p><h2 class='\"text-2xl' font-bold text-gray-900 mb-6>Refund Eligibility<\/h2>\n        \n        <div class='\"space-y-4' mb-10>\n            <!-- Core Requirement -->\n            <div class='\"p-5' bg-brand-light border border-brand rounded-xl>\n                <p class='\"text-gray-800' font-medium>\n                    Refunds are only applicable for hosting services that are canceled within the first 30 days of the subscription and are over a 6-month limit.\n                <\/p>\n            <\/div>\n\n            </p><p class='\"text-base' text-gray-700>To be eligible, you must have a valid reason, including:<\/p>\n            \n            </p><ul class='\"grid' sm:grid-cols-1 gap-3>\n                <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                    <svg class='\"w-5' h-5 text-brand mt-0.5 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                        <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'><\/path>\n                    <\/svg>\n                    <span class='\"text-gray-700\"'>Technical difficulties that cannot be resolved by our support team.<\/span>\n                <\/li>\n                <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                    <svg class='\"w-5' h-5 text-brand mt-0.5 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                        <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'><\/path>\n                    <\/svg>\n                    <span class='\"text-gray-700\"'>Service not meeting advertised specifications.<\/span>\n                <\/li>\n                <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                    <svg class='\"w-5' h-5 text-brand mt-0.5 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                        <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'><\/path>\n                    <\/svg>\n                    <span class='\"text-gray-700\"'>Service being unavailable for an extended period of time.<\/span>\n                <\/li>\n            <\/ul>\n        <\/div>\n\n        <!-- Section: Procedure -->\n        <h2 class='\"text-2xl' font-bold text-gray-900 mb-4>Refund Procedure<\/h2>\n        <div class='\"bg-white' border-2 border-scandi-border rounded-2xl p-8 mb-12 shadow-sm>\n            <p class='\"text-gray-700' mb-6>To initiate a request, email <a href="%5C%22mailto:hello@siteskyline.com%5C%22" class='\"text-brand' font-bold hover:underline>hello@siteskyline.com<\/a> with the following details:<\/p>\n            \n            <div class='\"grid' grid-cols-2 gap-4 text-sm>\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand><\/div> Account Information\n                <\/div>\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand><\/div> Reason for Request\n                <\/div>\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand><\/div> Date of Purchase\n                <\/div>\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand><\/div> Supporting Docs\n                <\/div>\n            <\/div>\n\n            <div class='\"mt-8' pt-6 border-t border-scandi-border>\n                <p class='\"text-sm' text-scandi-muted italic>\n                    Approved refunds are processed within 7 business days to the original payment method.\n                <\/p>\n            <\/div>\n        <\/div>\n\n        <!-- Section: Limitations -->\n        </p><h2 class='\"text-2xl' font-bold text-gray-900 mb-4>Important Limitations<\/h2>\n        <div class='\"grid' gap-4 mb-12>\n            <div class='\"flex' items-start gap-4 p-4 rounded-xl border border-red-100 bg-red-50>\n                <svg class='\"w-6' h-6 text-red-500 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                    <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M10'><\/path>\n                <\/svg>\n                <div>\n                    <h4 class='\"font-bold' text-gray-900 text-sm>Non-Refundable Items<\/h4>\n                    </h4><p class='\"text-sm' text-gray-600>Monthly packages, Domain registrations, and Renewed services are not eligible for refunds.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- Contact Section -->\n        </p><div class='\"text-center' bg-scandi-surface border border-scandi-border rounded-2xl p-10>\n            <h3 class='\"text-xl' font-bold text-gray-900 mb-2>Need help with a refund?<\/h3>\n            </h3><p class='\"text-scandi-muted' mb-6>Our support team is here to assist you with any questions about our policy.<\/p>\n            <a href="%5C%22mailto:hello@siteskyline.com%5C%22" class='\"inline-flex' items-center justify-center px-6 py-3 bg-brand text-white font-bold rounded-lg hover:bg-brand-dark transition-all>\n                Contact Support Team\n            <\/a>\n        <\/div>\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Updated: 02\/05\/2024 Refund Policy Our commitment to your satisfaction and service quality. At Siteskyline, we stand behind our hosting services and want to ensure that our customers are satisfied with their purchases. This policy outlines the procedures for processing refunds for hosting services that are eligible. Refund Eligibility Refunds are only applicable for hosting services […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width-temp.php","meta":{"_sky_seo_title":"Siteskyline Refund Policy for Hosting Services","_sky_seo_description":"Learn about the Siteskyline Hosting Refund Policy.  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