<p>{"id":316,"date":"2023-06-16T16:06:20","date_gmt":"2023-06-16T16:06:20","guid":{"rendered":"https:\/\/siteskyline.com\/?page_id=316"},"modified":"2026-07-29T08:42:45","modified_gmt":"2026-07-29T08:42:45","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/siteskyline.com\/ko\/refund-policy\/","title":{"rendered":"</p><p>\ud658\ubd88 \uc815\ucc45&lt;\/p&gt;"},"content":{"rendered":"\n<!-- ==========================================\n          1. REFUND POLICY HERO\n    =========================================== -->\n<section class='\"relative' pt-16 pb-12 lg:pt-24 lg:pb-16 overflow-hidden border-b border-scandi-border bg-scandi-surface>\n    <div class='\"max-w-[800px]' mx-auto w-full px-4 sm:px-6 lg:px-8 text-center>\n        <!-- Badge -->\n        <div class='\"inline-flex' items-center justify-center mb-4>\n            <span class='\"bg-brand-light' text-brand text-sm font-semibold px-4 py-1.5 rounded-full tracking-wide>\n                Updated: 2026\n            &lt;\/span&gt;\n        &lt;\/div&gt;\n        \n        <h1 class='\"text-4xl' sm:text-5xl font-bold tracking-tight text-gray-900 mb-4>\n            Refund Policy\n        &lt;\/h1&gt;\n        </h1><p class='\"text-lg' text-scandi-muted>\n            Our commitment to your satisfaction across our hosting services and WordPress plugins.\n        &lt;\/p&gt;\n    &lt;\/div&gt;\n&lt;\/section&gt;\n\n<!-- ==========================================\n          2. REFUND POLICY CONTENT\n    =========================================== -->\n<section class='\"py-16' bg-white>\n    <div class='\"max-w-[800px]' mx-auto w-full px-4 sm:px-6 lg:px-8>\n        \n        <!-- Intro -->\n        <div class='\"mb-12\"'>\n            <p class='\"text-lg' text-gray-700 leading-relaxed>\n                At Siteskyline, we stand behind our products and services to ensure that our customers are satisfied with their purchases. This policy outlines the refund procedures and terms for both our Web Hosting Services and WordPress Plugins.\n            &lt;\/p&gt;\n        &lt;\/div&gt;\n\n        <!-- ==========================================\n             POLICY 1: WEB HOSTING SERVICES\n        =========================================== -->\n        </p><div class='\"mb-16' border-b border-scandi-border pb-12>\n            <h2 class='\"text-2xl' font-bold text-gray-900 mb-6>1. Web Hosting Refund Policy&lt;\/h2&gt;\n            \n            <div class='\"space-y-4' mb-8>\n                <!-- Core Requirement -->\n                <div class='\"p-5' bg-brand-light border border-brand rounded-xl>\n                    <p class='\"text-gray-800' font-medium>\n                        Hosting refunds are applicable only for hosting services canceled within the first 30 days of the subscription (for plans over 6 months).\n                    &lt;\/p&gt;\n                &lt;\/div&gt;\n\n                </p><p class='\"text-base' text-gray-700>To be eligible for a hosting refund, you must have a valid reason, including:&lt;\/p&gt;\n                \n                </p><ul class='\"grid' sm:grid-cols-1 gap-3>\n                    <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                        <svg class='\"w-5' h-5 text-brand mt-0.5 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                            <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'>&lt;\/path&gt;\n                        &lt;\/svg&gt;\n                        <span class='\"text-gray-700\"'>Technical difficulties that cannot be resolved by our support team.&lt;\/span&gt;\n                    &lt;\/li&gt;\n                    <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                        <svg class='\"w-5' h-5 text-brand mt-0.5 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                            <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'>&lt;\/path&gt;\n                        &lt;\/svg&gt;\n                        <span class='\"text-gray-700\"'>Service not meeting advertised specifications.&lt;\/span&gt;\n                    &lt;\/li&gt;\n                    <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                        <svg class='\"w-5' h-5 text-brand mt-0.5 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                            <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'>&lt;\/path&gt;\n                        &lt;\/svg&gt;\n                        <span class='\"text-gray-700\"'>Service being unavailable for an extended period of time.&lt;\/span&gt;\n                    &lt;\/li&gt;\n                &lt;\/ul&gt;\n            &lt;\/div&gt;\n\n            <!-- Hosting Non-Refundable -->\n            <div class='\"flex' items-start gap-4 p-4 rounded-xl border border-red-100 bg-red-50>\n                <svg class='\"w-6' h-6 text-red-500 flex-shrink-0 mt-0.5 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                    <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M10'>&lt;\/path&gt;\n                &lt;\/svg&gt;\n                <div>\n                    <h4 class='\"font-bold' text-gray-900 text-sm mb-1>Hosting Exclusions&lt;\/h4&gt;\n                    </h4><p class='\"text-sm' text-gray-600>Monthly packages, Domain registrations, and Renewed hosting services are strictly non-refundable.&lt;\/p&gt;\n                &lt;\/div&gt;\n            &lt;\/div&gt;\n        &lt;\/div&gt;\n\n        <!-- ==========================================\n             POLICY 2: WORDPRESS PLUGINS\n        =========================================== -->\n        </p><div class='\"mb-16\"'>\n            <h2 class='\"text-2xl' font-bold text-gray-900 mb-6>2. WordPress Plugin Refund Policy&lt;\/h2&gt;\n            \n            <div class='\"space-y-4' mb-8>\n                <!-- Core Requirement -->\n                <div class='\"p-5' bg-brand-light border border-brand rounded-xl>\n                    <p class='\"text-gray-800' font-medium>\n                        Plugin purchases are eligible for a refund within 14 calendar days of the original purchase date.\n                    &lt;\/p&gt;\n                &lt;\/div&gt;\n\n                </p><p class='\"text-base' text-gray-700>To qualify for a plugin refund, you must meet all of the following terms:&lt;\/p&gt;\n                \n                </p><ul class='\"grid' sm:grid-cols-1 gap-3>\n                    <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                        <svg class='\"w-5' h-5 text-brand mt-0.5 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                            <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'>&lt;\/path&gt;\n                        &lt;\/svg&gt;\n                        <span class='\"text-gray-700\"'>You submitted a support ticket and allowed our technical team an opportunity to resolve any plugin issues.&lt;\/span&gt;\n                    &lt;\/li&gt;\n                    <li class='\"flex' items-start gap-3 p-4 bg-scandi-surface rounded-lg border border-scandi-border>\n                        <svg class='\"w-5' h-5 text-brand mt-0.5 flex-shrink-0 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                            <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M9'>&lt;\/path&gt;\n                        &lt;\/svg&gt;\n                        <span class='\"text-gray-700\"'>You agree to completely deactivate, uninstall, and delete the plugin files upon receiving your refund.&lt;\/span&gt;\n                    &lt;\/li&gt;\n                &lt;\/ul&gt;\n            &lt;\/div&gt;\n\n            <!-- Plugin Anti-Exploit Clause -->\n            <div class='\"flex' items-start gap-4 p-4 rounded-xl border border-amber-100 bg-amber-50 mb-6>\n                <svg class='\"w-6' h-6 text-amber-600 flex-shrink-0 mt-0.5 fill='\"none\"' stroke='\"currentColor\"' viewbox='\"0'>\n                    <path stroke-linecap='\"round\"' stroke-linejoin='\"round\"' stroke-width='\"2\"' d='\"M12'>&lt;\/path&gt;\n                &lt;\/svg&gt;\n                <div>\n                    <h4 class='\"font-bold' text-gray-900 text-sm mb-1>Anti-Loophole &amp; Abuse Prevention&lt;\/h4&gt;\n                    </h4><p class='\"text-sm' text-gray-600>\n                        Our 14-day plugin guarantee applies only to initial purchases. Plugin renewals, license upgrades, and add-ons are non-refundable. Re-purchasing a plugin after previously refunding it renders the second purchase non-refundable. We reserve the right to deny requests in cases of suspected exploitation, code scraping, or fraud.\n                    &lt;\/p&gt;\n                &lt;\/div&gt;\n            &lt;\/div&gt;\n        &lt;\/div&gt;\n\n        <!-- ==========================================\n             3. REFUND PROCEDURE\n        =========================================== -->\n        </p><h2 class='\"text-2xl' font-bold text-gray-900 mb-4>How to Request a Refund&lt;\/h2&gt;\n        <div class='\"bg-white' border-2 border-scandi-border rounded-2xl p-8 mb-12 shadow-sm>\n            <p class='\"text-gray-700' mb-6>To initiate a request for hosting or plugin refunds, email <a href="%5C%22mailto:hello@siteskyline.com%5C%22" class='\"text-brand' font-bold hover:underline>hello@siteskyline.com&lt;\/a&gt; with the following details:&lt;\/p&gt;\n            \n            <div class='\"grid' grid-cols-2 gap-4 text-sm>\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand>&lt;\/div&gt; Account \/ License Details\n                &lt;\/div&gt;\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand>&lt;\/div&gt; Reason for Request\n                &lt;\/div&gt;\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand>&lt;\/div&gt; Date of Purchase\n                &lt;\/div&gt;\n                <div class='\"flex' items-center gap-2 text-gray-600>\n                    <div class='\"w-1.5' h-1.5 rounded-full bg-brand>&lt;\/div&gt; Supporting Docs \/ Ticket ID\n                &lt;\/div&gt;\n            &lt;\/div&gt;\n\n            <div class='\"mt-8' pt-6 border-t border-scandi-border>\n                <p class='\"text-sm' text-scandi-muted italic>\n                    Approved refunds are processed within 7 business days to the original payment method.\n                &lt;\/p&gt;\n            &lt;\/div&gt;\n        &lt;\/div&gt;\n\n        <!-- Contact Section -->\n        </p><div class='\"text-center' bg-scandi-surface border border-scandi-border rounded-2xl p-10>\n            <h3 class='\"text-xl' font-bold text-gray-900 mb-2>Need help with a refund?&lt;\/h3&gt;\n            </h3><p class='\"text-scandi-muted' mb-6>Our support team is here to assist you with any questions about our hosting or plugin policies.&lt;\/p&gt;\n            <a href="%5C%22mailto:hello@siteskyline.com%5C%22" class='\"inline-flex' items-center justify-center px-6 py-3 bg-brand text-white font-bold rounded-lg hover:bg-brand-dark transition-all>\n                Contact Support Team\n            &lt;\/a&gt;\n        &lt;\/div&gt;\n\n    &lt;\/div&gt;\n&lt;\/section&gt;\n","protected":false},"excerpt":{"rendered":"<p>Updated: 2026 Refund Policy Our commitment to your satisfaction across our hosting services and WordPress plugins. At Siteskyline, we stand behind our products and services to ensure that our customers are satisfied with their purchases. This policy outlines the refund procedures and terms for both our Web Hosting Services and WordPress Plugins. 1. Web Hosting [&hellip;]&lt;\/p&gt;\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width-temp.php","meta":{"_sky_seo_title":"Siteskyline Refund Policy for Hosting Services","_sky_seo_description":"Learn about the Siteskyline Hosting Refund Policy.  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