SiteSkyline

Refund Policy

At Siteskyline, we stand behind our hosting services and want to ensure that our customers are satisfied with their purchases. This refund policy outlines our procedures for processing refunds for hosting services that are eligible for a refund.

Refund Eligibility

Refunds are only applicable for hosting services that are canceled within the first 30 days of the subscription.

Refunds are only applicable for hosting services that are over a 6-month limit. If you purchase a monthly package, you are not eligible for a refund. To be eligible for a refund, you must also have a valid reason for the refund. Valid reasons for refunds include:

Technical difficulties that cannot be resolved by our support team
Service not meeting advertised specifications
Service not being available for an extended period of time
Refund Procedure

To initiate a refund request, please contact our customer support team at [email protected]. Our team will evaluate your refund request and will require the following information to process the refund:

Your account information
Reason for the refund request
Date of purchase
Any supporting documentation
If your refund request is approved, we will process the refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.

Limitations

Refunds are only applicable for hosting services that are over a 6-month limit. Monthly packages are not eligible for a refund. Additionally, we reserve the right to refuse any refund request that does not meet the criteria outlined in this policy.

Domain aren’t eligible for refunds.

Refunds are not applicable for renewed services.

Contact Us

If you have any questions about our refund policy or wish to initiate a refund request, please contact our customer support team at here. We are committed to providing excellent customer service and will do our best to assist you with any refund requests.

Updated: 02/05/2024