Kebijakan Pengembalian Dana
Our commitment to your satisfaction and service quality.
At Siteskyline, we stand behind our hosting services and want to ensure that our customers are satisfied with their purchases. This policy outlines the procedures for processing refunds for hosting services that are eligible.
Kelayakan Pengembalian Dana
Refunds are only applicable for hosting services that are canceled within the first 30 days of the subscription and are over a 6-month limit.
To be eligible, you must have a valid reason, including:
- Technical difficulties that cannot be resolved by our support team.
- Service not meeting advertised specifications.
- Service being unavailable for an extended period of time.
Prosedur Pengembalian Dana
To initiate a request, email [email protected] with the following details:
Approved refunds are processed within 7 business days to the original payment method.
Important Limitations
Non-Refundable Items
Monthly packages, Domain registrations, and Renewed services are not eligible for refunds.
Need help with a refund?
Our support team is here to assist you with any questions about our policy.
Contact Support Team